Skyword Policy

Third Party Subprocessor and Transfer of Data

Effective as of August 7, 2019

How does Skyword share your personal data?

To help manage our business and deliver our services we work with third parties. These third parties may need to have access to your personal data because we outsource certain functions of our business to them. The third parties that we work with include service providers whose infrastructure we are using, as well as those who enable customer support, email notifications delivery, internal office communications and task management, payments processing and analysis of your usage of our platform. Prior to engaging any third party Subprocessor, Skyword performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations

These providers use cloud based applications and systems, which means that your personal data will be hosted on their servers, but under our control and direction. We require all our service providers to respect the confidentiality and security of data.


As our business grows and evolves, the Subprocessors we engage may also change. Please check back frequently for updates.

Subprocessor Name Subprocessing Purpose Country Privacy Policy
Amazon Web Services, Inc. (AWS) Infrastructure Cloud Service Provider – Platform Infrastructure United States
Google Inc. Infrastructure Cloud Service Provider – Corporate tools, Marketing and Analytic Applications United States
Atlassian Jira Confluence Issue Ticketing Tracking and Documentation Provider United States
Gainsight Platform usage analytics Provider United States
Mavenlink Customer Support Application for Workflow and Time Management Provider United States
Paypal Payment Processing United States
Traackr Store data relevant to Social Media Management United States
Payoneer Finance Application for payment
processing for contributor payments
United States
Consero Finance Application for financial
reporting and related activities
United States Finance Application for vendor payments United States
Intacct Finance Application for general ledger accounting United States
Marketo Inc. Marketing lead database collection and email campaigns United States
Pendo Customer Feedback and Usage Data United States
FullStory Platform Usage and Analytics Provider United States

We may be under legal or regulatory obligations to share your personal data with courts, regulators, law enforcement in the US and in the EU. We may need to share or disclose your personal data when we seek to protect and defend our rights, property or safety, including enforcing contracts or policies, or due to investigation and prevention of fraud or security issues.

If we were to sell our business, we would need to transfer your personal data to the purchaser of our business.