Our latest advancement is the new Skyword Help Center, which you can visit when you’re stuck on a topic or have tech questions.
You might be wondering what makes this Help Center better than the one before. Here are just a few of our favorite features:
Accessing the Help Center from your Skyword account is easy. You’ll always find a blue hyperlink to the Help Center on the top, right-hand corner of every page within Skyword. You can also go to help.skyword.com and use your Skyword credentials.
This Help Center is dynamic, and we expect it to be useful for you. If you feel we have missed a topic, or if you have relevant feedback, feel free to e-mail email@example.com.
Find the Plane and Win $50 to Use on Amazon
Now on to the fun stuff! In an effort to get you comfortable with the new Help Center, we have hidden the following picture of an airplane in randomly selected articles. Finding the picture will enter you in a raffle for a $50 Amazon Gift Card. See that? We’ll give you knowledge and presents!
The picture will be hidden in a different article daily, ending with a raffle drawing on 5/24/2013. Send the link to the article with the hidden picture to firstname.lastname@example.org for one entry into the raffle. After that, tweet a short message that includes #foundtheplane and @SkywordSupport for another entry. We recommend that you not link back to the article — others will find it, thus lowering your chances of winning.
We’ve extended our chat hours from 9:00 a.m. ET to 9:00 p.m. ET, Mondays through Thursdays. Friday’s hours are 9:00 a.m. ET to 5:00 p.m. ET, and Sunday’s hours are from 5:00 p.m. ET to 9:00 p.m. ET.
Chechi Luján is a Writer Support Specialist at Skyword and enjoys fixing things. She also likes to retweet interesting ideas in English or Spanish under @ChechiLujanJ.